Refund policy
Returns & Refunds
At Shree Kripa, we carefully check our products before dispatch. If you receive a product that is damaged, defective, or different from what you ordered, please contact us as soon as possible.
Damaged, Defective or Incorrect Products
If your order arrives damaged, defective, or incorrect, please contact us with:
- Your order number
- Clear photos/videos of the product
- Photos/videos of the packaging, if applicable
Our team will review your request and, where applicable, arrange a replacement or refund.
Products Not Eligible for Return
Returns may not be accepted for products that:
- Have been used, altered, or damaged after delivery
- Are returned without prior approval
- Are damaged due to improper handling after delivery
Refunds
If a refund is approved, it will be processed after the product and/or supporting evidence has been reviewed.
The ₹99 Cash on Delivery (COD) handling fee is non-refundable.
Contact Us
For return or refund requests, please contact us using the contact information provided on our website.